Contact Hearthside Helpers - Schedule Chimney Services in Knoxville, TN

Ready to schedule chimney cleaning, repairs, or installations? Have questions about your chimney system? Contact Hearthside Helpers today. Our friendly office staff will answer your questions, discuss your needs, and schedule convenient appointments throughout Knoxville and East Tennessee. We respond promptly to all inquiries and provide free estimates for repair and installation projects.

Whether you need routine chimney sweeping, emergency repairs, or expert advice, we're here to help. Call, email, or use our contact form below to get started.

Call (865) 338-9111 Email Us


📞 Phone

Call or Text

(865) 338-9111

Monday - Friday: 8am - 5pm
Saturday: 9am - 2pm
Sunday: Closed

Emergency services available

✉️ Email

Send Us a Message

[email protected]

We respond to all inquiries within 24 hours during business days.

For urgent matters, please call

📍 Service Area

Serving East Tennessee

Knoxville, Oak Ridge, Maryville, Alcoa, Sevierville, and surrounding areas

View complete service area map →


Request Service or Free Estimate

Complete the form below and we'll contact you promptly to discuss your needs and schedule service. For repair or installation projects, we'll arrange a convenient time for a free on-site estimate.

First name required
Last name required
Please enter your address
Please enter your phone number
Please enter valid email
Please select chimney type

By submitting this form, you consent to receive communications from Hearthside Helpers. We respect your privacy and will never share your information with third parties.

What to Expect When You Contact Us

Friendly, Knowledgeable Service

When you call Hearthside Helpers, you'll speak with friendly office staff who understand chimney systems and can answer most questions immediately. We'll never pressure you or use high-pressure sales tactics.

Convenient Scheduling

We offer flexible scheduling to accommodate your busy life. Most appointments can be scheduled within a week, and we offer same-day service for emergencies throughout Knoxville and surrounding areas.

Clear Communication

Before our appointment, we'll confirm the date and time, provide a clear idea of pricing for standard services, and answer any questions you have. You'll know exactly what to expect.

Professional Service

Our CSIA-certified technicians arrive on time, respect your home, and deliver quality workmanship. We provide detailed reports, clear recommendations, and honest assessments of your chimney's condition.


What Service Do You Need?

Chimney Sweep Services

Annual chimney cleaning, Level 1 & 2 inspections, fireplace cleaning, wood stove cleaning.

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Chimney Repairs

Masonry repairs, chimney rebuilding, liner installation, leak repair, crown repair, flashing repair.

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Chimney Caps

Custom caps, chase covers, copper caps, decorative caps, flue caps for all chimney types.

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Fireplace Services

Fireplace inserts, gas logs, wood stoves, repairs, restoration, gas fireplace installations.

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Frequently Asked Questions

How quickly can you schedule service?

For routine chimney sweeping and inspections, we typically schedule within 5-7 business days. Emergency services are available for urgent situations. Call (865) 338-9111 to discuss your timeline.

Do you provide free estimates?

Yes. We provide free estimates for all repair projects, installations, and custom work. Standard chimney sweeping has set pricing that we'll quote over the phone.

What areas do you serve?

We serve Knoxville, Oak Ridge, Maryville, Alcoa, Sevierville, Farragut, Lenoir City, Kingston, and surrounding East Tennessee communities. View our complete service area map.

Are you available for emergencies?

Yes. We provide emergency services for chimney fires, severe leaks, structural damage, and other urgent situations. Call our main line and let us know it's an emergency.

What payment methods do you accept?

We accept cash, checks, all major credit cards, and can arrange financing for larger projects. Payment is due upon completion of work.

Contact Hearthside Helpers Today

Don't wait for chimney problems to get worse. Whether you need routine maintenance or emergency repairs, Hearthside Helpers is ready to help with professional chimney services throughout Knoxville and East Tennessee.

Get Started Now

Phone: (865) 338-9111
Email: [email protected]

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Why Choose Hearthside Helpers?

  • CSIA-Certified Professionals - Highest industry certification
  • 15+ Years Experience - Serving East Tennessee since 2009
  • Licensed & Insured - Full coverage for your protection
  • Honest Assessments - No pressure, no unnecessary upsells
  • Quality Guaranteed - We stand behind our work
  • Local Family Business - Your neighbors, not a franchise

Learn more about our company →